The cancellation policy instructed by EMBRATUR according to Normative Deliberation MTUR nº 165/95, proceeds as follows:
• Any and all requests to change the original reservation must be communicated by email.
• Rebookings will be accepted subject to the availability of the Inn.
• Reservation cancellation up to 03 days prior to the date of entry (check-in): fine of 30% of the deposited amount, with the remaining amount as a letter of credit for use in future daily stays.
• Cancellation of reservation less than 03 days prior to the date of entry (check-in): fine of 50% of the deposited amount, with the remaining amount as a letter of credit for use in future daily stays.
• In case of late arrivals or early departures, the amount paid in advance will not be refunded.
• Letters of credit must be used within a maximum period of 06 months, non-extendable.
• Letters of credit cannot be used for holiday, New Year's and Carnival packages.
• To resolve future doubts, the notary office of the city of Maraú – BA is elected.